Dog & Cat Vets in Ipswich

## Summary Highcliff Veterinary Practice Limited is a general small-animal practice (ownership/group not stated in the information provided) with recent reviews describing both planned procedures and urgent surgical care. Owners specifically mention a **dental procedure** managed to reduce stress for an **extremely anxious dog**, including **calm pre- and post-op handling**, and **urgent surgery carried out twice in one week** with **proactive phone updates** to an owner who was away. Reviews also highlight **quick recognition of arthritis** and starting medication that improved comfort. ## Services Services and capabilities mentioned in the information provided include: - **Dental procedures** (including peri-operative handling to reduce stress in anxious dogs) - **Surgery**, including **urgent surgery** (one reviewer reports their dog needed urgent surgery twice in the same week) - **Arthritis assessment and management**, including **prescribing medication** for pain/mobility - **Care for cats** (one review reports a cat recovering fully after treatment; treatment details not specified) - Experience with **Greyhounds** is specifically mentioned by one owner (context: dental procedure and anxiety management) ## People - **Richard**: Mentioned in connection with a dog’s **dental procedure**. The owner highlights adjustments that kept their **extremely anxious dog unusually calm before and after the operation**, and notes Richard is “very experienced with Greyhounds.” - **Amy**: Credited with **quickly recognising arthritis** in a Jack Russell and prescribing medication that made the dog “much more comfortable.” The owner also notes Amy’s **calm manner** helped with a dog that “has a lot of anxiety.” ## Reviews **Google rating: 4.8 stars from 261 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Reduced-stress handling for anxious pets**, including calm pre-/post-op experience during a dental procedure. - **Clear communication during serious treatment**, including calling an owner with updates while a family member handled in-person arrangements. - **Effective diagnosis and treatment**, e.g., arthritis recognised quickly and managed with medication that improved comfort. - **Accommodating approach** is mentioned repeatedly (e.g., “incredibly accommodating,” “always accommodating”), though specific scheduling/policy details aren’t provided in the reviews shown.

## Summary Ownership/group structure isn’t stated in the information provided, so it’s unclear whether Orwell Veterinary Group is independent or part of a larger corporate group. Based on the latest reviews available to us, the practice seems geared toward owners who value a friendly, familiar-feeling visit and a well-kept clinic environment. Specific points mentioned include: - A long-term client describing “top class service” over **19 years** and saying appointments “feel like visiting family.” - The clinic being described as **clean and tidy**. - Staff being described as **understanding** and showing **empathy** (as reported by one reviewer). ## Reviews **4.8 stars from 377 reviews.** Feedback we can see is uniformly positive, but the latest written comments are mostly general rather than describing specific treatments. “Themes below are drawn from the latest written reviews available to us.” - **Long-term loyalty and trust:** one owner reports being with the practice for **19 years**. - **Clinic environment:** described as **clean** and **tidy**. - **How clients feel treated:** multiple reviewers mention a **friendly** experience, with **understanding/empathy** noted in one written review.

## Summary CMW Vets describes itself as a **new, truly independent small-animal practice** with “modern capabilities” and a focus on honesty and trust. Based on its stated service list, it appears set up for both **routine care and more involved diagnostics/procedures** (for example, imaging, endoscopy, in-house laboratory work, and advanced surgery including surgical referrals). In the latest reviews available to us, owners most often describe **calm, gentle handling** (including a first health check for a 3‑month‑old kitten) and mention **“honest charging”**. ## Services From the clinic’s website, services include: - **Vet consultations** - **Nurse clinics** - **Neutering** - **Routine surgery** and **advanced surgery** - **Surgical referrals** - **Imaging** - **Endoscopy** - **Laboratory (in-house capabilities)** - **Home visits** ## People No individual clinicians are named in the information provided. In recent written reviews, owners describe: - **Welcoming, gentle handling**, including during a kitten’s first health check. - A team approach where “**the vets and staff**” are thanked as a group. - A focus on **straightforward billing** (“honest charging”) mentioned by one reviewer. ## Reviews **Google rating: 4.9 stars from 102 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Owners repeatedly mention a **friendly, polite team** and feeling at ease during visits. - **Gentle handling with young pets** is specifically described (a 3‑month‑old kitten’s first check). - **Billing transparency** is noted in one review (“honest charging”) alongside praise for being independent.

## Summary The Barn Veterinary Practice is a small-animal clinic with a large volume of Google feedback (4.6★ from 488 reviews). Recent reviews describe routine consultations and medical assessments (including a vomiting dog after swallowing a sock and glove), with vets explaining what they plan to check and sending owners home with medication (an anti-inflammatory paste was mentioned). Feedback is mixed: several owners describe polite, understanding vets/nurses/reception, while one recent review alleges serious harm from over-prescribing and neglect in another case; another owner says their consultation felt rushed despite calling the service “excellent”. ## Services Services and situations specifically mentioned in the information available: - Consultations and clinical examinations. - Assessment and treatment of vomiting/poor appetite after suspected foreign-body ingestion (sock/glove), including medication dispensed (anti-inflammatory paste). - Discussion/explanation of what checks will be done during the visit (as reported by an owner). ## Reviews **4.6 stars from 488 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Staff manner is frequently described as friendly/polite/understanding across vets, nurses, and reception. - Communication during appointments is highlighted by one owner who said the team explained what they were going to check while assessing a vomiting dog. - Appointment experience varies: one owner felt their consultation was rushed, while still reporting “excellent service.” - A serious negative account alleges over-prescription leading to a dog’s death and neglect in another dog’s care; this conflicts with other recent reviews describing positive experiences.

## Summary Needham Market Veterinary Centre is an **independently owned, purpose-built practice** founded by vets **Jenny and Carly**. The clinic is set up with pet comfort in mind, including **separate dog and cat waiting areas**, a **cat-only consultation room**, and a **reactive dog waiting area**. Reviews consistently mention **unhurried consultations with time for advice**, and one recent review describes being given **time and control over decisions** during a cat euthanasia appointment. Owners also comment that treatment charges were **“acceptable”** and that it was **cheaper than their previous vet** (no specific prices given). ## Services - **Primary care** (general consultations and advice are specifically mentioned in reviews). - **Surgical services**, including stated strengths in: - **Orthopaedics** - **Soft tissue surgeries** - **Veterinary physiotherapy** - **Nurse clinics** - **Emergency care:** emergencies during working hours are seen at the practice; **out-of-hours care is handled by a sister site (Bury St Edmunds Veterinary Centre)**. - **End-of-life care:** euthanasia is explicitly referenced in a recent review, with the team allowing time for decision-making. ## People - **Jenny (vet, founder)** and **Carly (vet, founder)** are named on the clinic website as founders. - Reviews also reference: - **Reception team:** described as kind during a euthanasia visit. - **Veterinary nurse:** one reviewer specifically mentions the nurse giving them time and support during end-of-life decision-making. - **Vets (unnamed):** described as helpful with advice, and as allowing adequate time in consultations. ## Reviews **Google rating: 5 stars from 31 reviews.** Themes below are drawn from the latest written reviews available to us. - **Time and explanation in consults:** owners mention being given “adequate time” and leaving with confidence after receiving advice. - **Support during difficult appointments:** one review of euthanasia highlights kindness from reception, time with a nurse, sympathy from the vet, and being given control over decisions. - **Costs mentioned without specifics:** reviewers describe charges as “acceptable” and say it was “much cheaper” than their previous vet, but no prices are stated.