Highcliff Veterinary Practice Limited

Highcliff Veterinary Practice Limited is a general small-animal practice (ownership/group not stated in the information provided) with recent reviews describing both planned procedures and urgent surgical care. Owners specifically mention a dental procedure managed to reduce stress for an extremely anxious dog, including calm pre- and post-op handling, and urgent surgery carried out twice in one week with proactive phone updates to an owner who was away. Reviews also highlight quick recognition of arthritis and starting medication that improved comfort.

Services

Services and capabilities mentioned in the information provided include

• •Dental procedures (including peri-operative handling to reduce stress in anxious dogs)
• •Surgery, including urgent surgery (one reviewer reports their dog needed urgent surgery twice in the same week)
• •Arthritis assessment and management, including prescribing medication for pain/mobility
• •Care for cats (one review reports a cat recovering fully after treatment; treatment details not specified)
• •Experience with Greyhounds is specifically mentioned by one owner (context: dental procedure and anxiety management)

People

• •Richard: Mentioned in connection with a dog’s dental procedure. The owner highlights adjustments that kept their extremely anxious dog unusually calm before and after the operation, and notes Richard is “very experienced with Greyhounds.”
• •Amy: Credited with quickly recognising arthritis in a Jack Russell and prescribing medication that made the dog “much more comfortable.” The owner also notes Amy’s calm manner helped with a dog that “has a lot of anxiety.”

Reviews

Google rating: 4.8 stars from 261 reviews.

• •Reduced-stress handling for anxious pets, including calm pre-/post-op experience during a dental procedure.
• •Clear communication during serious treatment, including calling an owner with updates while a family member handled in-person arrangements.
• •Effective diagnosis and treatment, e.g., arthritis recognised quickly and managed with medication that improved comfort.
• •Accommodating approach is mentioned repeatedly (e.g., “incredibly accommodating,” “always accommodating”), though specific scheduling/policy details aren’t provided in the reviews shown.