Highcliff Veterinary Practice Limited

Highcliff Veterinary Practice Limited is a general small-animal practice in Ipswich, with ownership/group status not stated. Recent reviews highlight dental procedures, urgent surgery, arthritis management, and routine care for cats and dogs. Feedback consistently points to calm handling, clear communication, and a welcoming team.

Services

• •General pet care for dogs and cats, including routine visits such as quarterly treatment appointments and advice for younger dogs.
• •Dentistry and surgery, with reviews mentioning a dental procedure handled in a low-stress way for an extremely anxious dog, as well as urgent surgery carried out twice in one week.
• •Arthritis assessment and management, including recognising mobility issues and prescribing medication that improved a dog’s comfort.
• •Cat care, with one owner reporting their cat made a full recovery after treatment.
• •Other animal care mentioned in reviews includes treatment of an injured wild rabbit, described as being handled with respect.
• •Experience with Greyhounds is specifically mentioned by one owner in relation to dental care and anxiety-aware handling.

Pricing

No published pricing information is currently available for this clinic.

People

• •Richard: Praised for managing a dental procedure in a way that kept an extremely anxious dog unusually calm before and after the operation. One owner also says Richard is very experienced with Greyhounds.
• •Amy: Credited with quickly recognising arthritis in a Jack Russell and prescribing medication that made the dog more comfortable. She is also described as calm and loving with an anxious dog.
• •Wider team: Recent reviews speak positively about the vets, vet nurses, reception staff, and the team more broadly, describing them as welcoming, friendly, helpful, professional, and accommodating.

Reviews

Google rating: 4.8 stars from 264 reviews.

• •Owners frequently describe the team as warm, welcoming, and helpful, and say they feel listened to rather than rushed during appointments.
• •Reviews continue to highlight calm, low-stress handling, especially for anxious pets undergoing procedures.
• •Communication during serious treatment stands out, including proactive phone updates while a dog was having urgent surgery.
• •Recent feedback also mentions good outcomes and respectful care across different cases, including ongoing cat treatment, support for a young dog, recovery after cat treatment, and treatment of an injured wild rabbit.