Highcliff Veterinary Practice Limited – Vets in Ipswich
Clinic Overview
Highcliff Veterinary Practice Limited is a general small-animal practice in Ipswich, with ownership/group status not stated. Reviews describe care ranging from routine check-ups and prescriptions to dental work, urgent surgery, arthritis management, and cat treatment. Feedback consistently points to calm handling, clear communication, and a welcoming team.
Services
- •General care for dogs and cats, including routine check-ups, quarterly treatment appointments, prescription collection, and advice for younger dogs.
- •Dentistry and surgery, with clients highlighting a dental procedure handled in a low-stress way for an extremely anxious dog, and urgent surgery with regular phone updates to the owner.
- •Arthritis assessment and management, including recognising mobility issues and prescribing medication that improved a dog’s comfort.
- •Cat care, including routine visits and treatment that one owner said led to a full recovery.
- •Anxiety-aware handling, especially for nervous pets, is a recurring theme in feedback.
- •Other animal care mentioned by clients includes treatment of an injured wild rabbit, described as being handled with respect.
- •Greyhound experience is specifically mentioned by one owner in relation to dental care and low-stress handling.
Pricing
No published pricing information is currently available for this clinic.
People
- •Richard: Praised for helping make a dental procedure as stress-free as possible for an extremely anxious dog. One owner also says Richard is very experienced with Greyhounds.
- •Amy: Credited with quickly recognising arthritis in a Jack Russell and prescribing medication that made the dog more comfortable. She is also described as calm and loving with an anxious dog.
- •Wider team: Reviews speak positively about the vets, vet nurses, and reception staff, describing them as welcoming, helpful, professional, and accommodating.
Reviews
Google rating: 4.8 stars from 300 reviews.
- •Recent feedback is very positive about the overall service, with owners saying they feel supported from the first phone call through to treatment, prescriptions, and follow-up care.
- •Several reviews mention a friendly, polite, and welcoming team, with clients saying they feel listened to and not rushed during appointments.
- •Calm handling remains a standout theme, particularly for anxious dogs and pets needing procedures.
- •Reviews also point to strong communication and trust during more serious cases, alongside respectful care across dogs, cats, and even an injured wild rabbit.

