Vets4Pets Martlesham Ltd

Vets4Pets Martlesham Ltd is part of the Vets4Pets group and has been open since March 2013. The practice website describes a well-equipped setup for dogs, cats and rabbits, with in-patient facilities (hospital ward, individual cat and dog kennels) and separate cat/dog waiting areas and wards, plus an isolation unit. It also lists advanced diagnostics and procedures on-site, including digital X-ray, ultrasound, endoscopy, an in-house laboratory, and both soft-tissue and orthopaedic surgery (for example cruciate surgery and fracture repair), alongside cryotherapy and dentistry.

Recent reviews are mostly brief and positive (“professionals”, “friendly staff”), but there is also a detailed 1-star account alleging they were turned away when a dog had a suspected snapped leg and advised to give paracetamol, plus earlier concerns about clipper burns after shaving for scans.

Services

• •Species treated (as stated): dogs, cats, rabbits.
• •Facilities: consult rooms; operating theatre; pharmacy; in-house lab; hospital ward/in-patient monitoring; individual cat and dog kennels; separate cat and dog waiting areas; separate cat and dog wards; isolation unit.
• •Diagnostics and monitoring: digital X-ray/X-ray, ultrasound, endoscopy, biochemistry and haematology blood testing, blood pressure monitoring.
• •Surgery and procedures (listed)
• •Soft tissue surgery
• •Orthopaedics including cruciate surgery and fracture repair
• •Airway surgery, ear surgery
• •General anaesthesia
• •Dentistry
• •Cryotherapy
• •Preventive/routine care and clinics (listed): microchipping, nurse clinic, weight clinic, nutritional advice, medication.
• •Travel documentation (listed): pet passport / Animal Health Certificate services including fit-to-fly letters and rabies serology tests.
• •Prescriptions (policy stated): written prescriptions are available on request.
• •Out-of-hours: the website states out-of-hours care is provided via Vets Now Manningtree c/o Highcliff Vets.

Pricing

• •Out-of-hours: the website states standard out-of-hours consultation fees start from £324.50 (via the named out-of-hours provider).

Reviews

Google rating: 4.8 stars from 367 reviews. Thematics below are drawn from the latest written reviews available to us.

• •Several recent reviews are short and positive, describing the team as “professional” and “friendly.”
• •One recent detailed 1-star review alleges serious dissatisfaction with urgent care triage (being turned away with a dog in severe pain and advised to give paracetamol) and also mentions clipper burns after shaving for scans; the reviewer says they plan to make an official complaint.